Hinfo Guest Digital Compendium

  We live in a connected world, now more than ever before. A world where people always want access to information and communicate with anyone, from anywhere, at any time. This trend started with the launch of the modern smartphone in 2007 and has accelerated in recent years with the addition of wearable devices, including the Apple Watch. Influencing Your Guests Experience By providing a hotel compendium that is accessible on your guests own devices, you have an opportunity to influence their decision-making process, for what they do during their stay, from anywhere. When a guest decides to stay at your hotel, apartment, resort etc., they are buying into not just the rooms you offer, but also the facilities and services available, both at your property and in the local area. The local places and events available to your guests, listed in the Near Me section of our Hinfo Digital Hotel Compendium, are all recommendations from your property. Every part of your guest's stay contribute...

When it comes to doing anything online from watching videos, to streaming music, to viewing webpages like this, there are always two main factors that determine how quickly it downloads to your device. Download Speed This is largely dependent on the type of internet connection you have which is any one of: Wi-Fi, Ethernet (cable), or Cellular/Mobile Data. Wi-Fi connections in most cases have a slower speed than a cable-based connection, due to factors such as: Number of Devices in Close Proximity of Each Other, Distance Between Wi-Fi Router and Device Used and Number of Walls between the router and each device. 4G cellular connections available through networks like AT&T, Verizon, T-Mobile, Telstra, Optus, Vodafone etc. has a much faster connection, unless you are in very crowded environments, such as a football stadium. These scenarios will not be an issue after 5G internet gets mass adoption, which every major phone network in the world has already begun rolling out. Your interne...

  In todays digital world, there are no longer any excuses for hotel compendiums to be out of date. There is nothing more frustrating from a guest’s perspective, when they realize that a price has increased, a time has changed and/or a contact detail has changed. One the driving factors we had to develop Hinfo initially, was to make it very easy for management to update the compendium details in every guest room, as quickly and cost effectively as possible. Hinfo provides   unlimited information updates with automatic delivery , which is unlimited updates to the content your property provides to us, to display on the Hinfo service under your property’s listing for guests to see. All information updates for your property are published via our Hinfo CMS (Content Management System), accessible from any web browser. This is achieved by completing the following 4 easy steps each-time: Login to your Hinfo CMS account allocated to your property, Navigate to the respective section you...

  In the digital world, there are no excuses for content being out of date! One of the key reasons we developed Hinfo, was to make sure guests always had access to the most up to date information for your property and the local area. Hinfo provides unlimited information updates, which is unlimited updates to the content your property provides to us to display in Hinfo. There are many benefits for why our unlimited information updates service is great for your guests: Accurate Property Details Your property may have just upgraded the Wi-Fi system everywhere with a new network name and password. Appliances need to be upgraded occasionally and these will have different operating instructions for basic functions. In the off-peak season you might have slightly more relaxed rules for your on-site tennis court. All of these real-world scenarios are catered for with unlimited information updates, so you no longer need to confuse guests with details that are not relevant during their ...