3 Benefits of a Single Compendium Service for All Properties

Most if not all internet services you use today on your smartphones, tablets and computers, can be defined as a communal service. This means they are designed for usage on a mass-scale with new users joining easily, at any time they wish.

Here is how each of these categories of online services can be viewed as a communal service.

Ride Sharing

These include Uber, Lyft, Didi, Ola etc.

These ride sharing services are communal for everyone for these 3 reasons.

  1. People can request a ride in their city (if available) at any time.
  2. Drivers can join the service at any time, after they meet legal obligations.
  3. The business model is scalable to any major city in every country around the world.

Streaming Video Services

These include Netflix, Disney+, Apple TV+, Hulu, Amazon Prime Video etc.

These streaming services are communal in 4 different ways.

  1. Many of these services offer movies and TV shows from different publishers. E.g. Netflix has original content, mainstream movies and old back catalogue.
  2. Content can be added and removed constantly, with buying rights to that content changing in each country constantly.
  3. The service is scalable to almost every country around the world.
  4. Anybody can subscribe to any of these services, on any compatible device, at any time.

All of these also apply to Music Streaming services too, including Spotify, Apple Music, Tidal etc.

Social Media

These include Facebook, Twitter, Instagram, LinkedIn, Snapchat, TikTok etc.

These services allow anybody to do the following 3 tasks:

  1. Create an account on any of these services, anytime, for free, on any compatible device.
  2. Communicate with anyone else on each of these social networks independently.
  3. Post, like, share and comment on any available content for each user on the service.

The first two above also apply to instant messaging services, including WhatsApp, Facebook Messenger, Telegram etc.

Video Calling

These include FaceTime, Zoom, Skype etc.

These services allow anybody to create an account at any time on any device with a selfie camera or webcam and initiate a video call to anyone else using the same service at any time.

Online Money Transfer

These include PayPal, Square, Stripe, Apple Pay, Venmo, Google Wallet etc.

These services allow anyone of age, to create a free account, agree to some legal documents, then send or receive money to/from anyone for both personal and business uses.

These services are scalable to any person/business in any country that each service supports.

Other Communal Services

We could go on forever for all different types of categories. Here's a quick summary of other services that are communal and scalable, with a few examples each.

  • Cloud Storage
    • OneDrive
    • Dropbox
  • Web Hosting
    • GoDaddy
    • Bluehost
    • Hostgator
    • Microsoft
    • Amazon AWS
  • Business Marketing and CRM Services
    • Mailchimp
    • Hootsuite
    • HubSpot
  • Business Communication
    • Slack
    • Trello
    • Microsoft Teams
  • Online Shopping
    • eBay
    • Amazon
    • Gumtree

Social Impact of Communal Services

Many of the services listed above, have made it into day-to-day lingo. These include but are not limited to:

  • "We watched Netflix all night long."
  • "I'll FaceTime you later."
  • "Have you seen the Slack conversation?"
  • "Have you downloaded COVIDSafe yet?"
  • "I've gotta put this on insta." (meaning Instagram)
  • "Have you seen what Matt posted?" (referring to the social network they use most)

The biggest component all these services have in common, is that their business models is easily scalable to cater for demand, in each country etc.

Communal Digital Hotel Compendium


Our Hinfo Guest Digital Compendium is also a communal service that is easily scalable, with the power of the internet.

This is all possible with these 3 factors linking back to how our service is structured:

  1. Any property can join our service, easily, at any time.
  2. Hinfo caters for all guests (new or existing to our service), to access your property's services.
  3. Our business model is easily scalable, to handle any number of properties, in any country around the world.

When you compare our communal digital compendium and compare it to any other digital offering on the market, here are the 3 main benefits of our implementation.

1. Lower Costs

With each property having their equal share of our servers, this helps lower the cost of your membership drastically.

A real-world example we like to compare our service to, is a gym membership. A gym pays for retail space, fitness equipment and the staff wages. All people with a gym membership for that location is contributing their share to keep that gym running.

Joining our Hinfo service compared to building your own equivalent solution, is a very small fraction of the cost and would take decades to match.

Many other digital solutions, including those that provide in-room hotel tablets, are not financially viable for the overwhelming majority of properties.

Hinfo, being a digital compendium that runs on your guests own devices, also works out cheaper and/or brings much more value to your property compared to other alternatives, for both your management and your guests.


To view the 2nd and 3rd benefits of our communal service, please visit our Hinfo.com website to continue reading the article.

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